Connecting Shropshire

Make the Switch

Over 93% of premises in the Shropshire Council area have access to superfast broadband, with download speed in excess of 30mbps. Superfast broadband access is provided from a number of broadband infrastructure suppliers, including: Airband, Openreach, Secure Web Services and Virgin Media.

Our contracts with Airband and Openreach have provided over 68,000 homes and businesses with access superfast broadband (in areas that wouldn’t have been covered without public subsidy). However, only around 60% of those households/businesses that are able to connect to the new broadband network have actually chosen to do so.

We think this is partly because people assume that, once faster broadband becomes available in their area, they’ll automatically get faster speeds without having to do anything. But that’s not the case.

So you might be wondering, how do I get faster broadband then?

If you’re in an Openreach fibre optic broadband area:

Step 1: Check to see if fibre broadband is available to your property by using the checker on the following page: https://www.openreach.com/fibre-broadband/

Step 2: If fibre broadband is available, because the Openreach network is open to all internet service providers, we recommend that you shop around to get the best deal by using a comparison website, such as: http://www.uswitch.com/broadband/.

Step 3: You’ll then need to contact your chosen internet service provider to make the switch to fibre broadband.

If you’re in an Airband fixed wireless or fibre optic broadband area:

Enter your postcode at https://www.airband.co.uk/ and proceed to order if available.

If it’s not yet available to order, we suggest that you register your interest by entering your postcode on the website at https://home.airband.co.uk/coverage/, and Airband will update you as soon as more information becomes available.

Other broadband infrastructure providers in Shropshire

The following providers are not publicly funded by Shropshire Council, but they do provide a broadband service to Shropshire premises.

Full Fibre Limited

Since 2019, Full Fibre Limited have been installing their broadband infrastructure in parts of Shrewsbury. To check coverage, go to: https://www.ineedfibre.com/

Secure Web Services (SWS)

Secure Web Services has infrastructure that provides around 25,000 premises in the Shropshire Council area with access to superfast broadband* (mainly in the west of the county). To check coverage, go to: http://www.securewebservices.co.uk/coverage/

Userve Internet

Userve Internet has infrastructure that provides premises in the Shropshire Council area with access to broadband. To check coverage, go to: https://www.userve.net/wireless/

Virgin Media

Virgin Media has infrastructure that currently provides premises in the Albrighton & Shifnal areas with access to superfast broadband*.
Virgin Media are currently installing their infrastructure in parts of Shrewsbury and the first areas are expected to go live in summer 2020.
To check coverage, go to: http://www.virginmedia.com/shop/broadband/

* Superfast broadband is defined as a download speed of at least 30mbps